Grand Design, the Middlebury, Indiana manufacturer of Imagine, Momentum, Reflection, Solitude and Transcend, is proud to announce that all brands have received the coveted “Quality Circle Award” from the Annual RV Dealer Satisfaction Index (DSI) Survey in the United States.
The survey, now in its 26th year, allows dealerships to provide feedback and ratings for manufacturers and is the basis of the DSI Awards; Grand Design has won the Quality Circle Award every year since the company was founded.
Don Clark, the President/CEO/Co-Founder of Grand Design RV, said: “We are humbled to receive the DSI award for all of our Grand Design brands… The comments and support we have received from our dealers and retail customers have been overwhelming. My heartfelt gratitude goes out to our world-class dealers for their confidence in our products and loyalty to our company. Congratulations to all 2,000 plus Grand Design team members for their dedication to excellence and continuously raising the bar in quality, design, and service.”
He continued, “The DSI survey provides valuable insight into how we perform for our dealers and, frankly, their opinion of our company. The survey measures dealer attitudes in key policy, product, service operations, and procedure areas essential in their businesses. Our dealers invest large portions of their profit centers and reputation in Grand Design products and services. We take this responsibility seriously.”
Grand Design RV® manufactures the Reflection® Fifth Wheel and Travel Trailer, flagship Solitude® Extended Stay Fifth Wheel, luxury Momentum® Toy Hauler, lightweight Imagine® Travel Trailer, and introductory level Transcend™ Travel Trailer product lines. The company was founded in 2021 and is a wholly-owned subsidiary of Winnebago Industries (NYSE: WGO), manufacturer of outdoor lifestyle products.